Terms and conditions

Access to this site is permitted on a temporary basis. You may only use this site to browse the content, including without limitation, to make any speculative, false or fraudulent purchases.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and that they comply with them.

The entire contents of this website, including all jewelry designs, photos, logos, copyright trademarks and other intellectual property rights it contains, including the use of the name “Heathorn’s”, is the sole property of Heathorn’s.

You may store, print and display the content supplied solely for your own personal use and you may draw the attention of others within your organization to material posted on our site. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website, nor may you use any such content in connection with any business or commercial enterprise. By using this service, you agree that you will not attempt to undermine the integrity of this website.

Terms & Conditions shall apply to all contracts, purchases and or transactions entered into with Heathorn’s (hereafter, “we, our or us”).
By placing your order with us, you (the “client, buyer or purchaser”) agree and accept these Terms & Conditions. Where these Terms & Conditions are not accepted or adhered to, permission to continue on this website may not be granted.

By visiting this website, you engage in our “Service” and agree to the Terms & Conditions including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all
users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

We aim to update our site regularly as possible and content and pricing may be changed at any time without any prior notice. If the need arises, we may suspend or deny access to our site, or close it indefinitely.

Pricing and stock availability are only applicable to online purchases and may differ from pricing and product in our store.

All prices include VAT of 15%.

All transactions will be processed in South African Rand (ZAR).

All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery.

Goods paid via EFT payment, will only be shipped, once a proof of payment has been received and cleared by our bank.

The customer must inform Heathorn’s of any material which the customer is allergic to. The customer agrees that Heathorn’s cannot be held liable for any harm caused as a result of failing to disclose any allergies prior to ordering or purchasing.

If the item does not comply with the requirements of specifications the item must be returned to us in its original condition and packaging.

The buyer is responsible to deliver any damaged goods directly to our premises. If you should receive an item that is defective, damaged or not what you ordered, please contact us within 5 (five) working days. We will help you resolve any issues as quickly as possible by replacing or repairing the item, once the faulty item has been returned to us by post or delivered to our premises.

We will confirm the return address in writing once you have contacted us about the fault. Items will only be considered for repair or replacement once the item has been inspected by us. Returning goods will only be accepted along with proof of payment and any accompanying paperwork and invoice. If the item cannot be repaired or replaced, we will refund you in full.

You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

These Terms & Conditions set out the entire agreement between you and in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these Terms & Conditions are binding on us unless agreed by us in writing.

We are open to receive any legitimate/honest customer complaints from our customers,
subject to the following:

1. The goods and original TAX invoice must be submitted.
2. The customer will not claim a refund or remedy and accept full responsibility should the goods be damaged due to misuse, abuse or gross negligence on their part.
3. The customer accepts, that should the goods have a defect, failure or hazard, he/she will immediately notify Heathorn’s.
4. The customer accepts that he/she must comply with any safety warnings and instructions provided by the supplier.

I understand that all the designs and trademarks are registered to Heathorn’s and hereby accept the Terms & Conditions.

I undertake not to copy/duplicate the trademarks and designs directly or indirectly in any way and understand the legal implications thereof.

Should I be found to be in violation of this agreement, I understand that I will be held liable for all legal costs incurred by Heathorn’s for any civil action or any legal action deemed necessary against me.